Terms and Conditions of Use
The following Common Terms and Conditions of Use (“Terms and Conditions”) describe the use of the Site etickette.com (“the Site”) on behalf of the limited liability company Tickets Family LLC.
Therefore this document regulates the process of exchange of rights for tickets that private persons can realize through the site etickette.com
The use of the Site services by the user of the web-site (“the User”) means full and unconditional acceptance of all and any conditions containing in the present Terms and Conditions in a version, published by Tickets Family LLC at the moment when the User visits the Site etickette.com.
In the view of the above, before using these services the User is obliged to read the corresponding Special Conditions. Besides the use of this site means that all the notices, restrictions of norms and instructions are known to User of etickette.com.
Access to the Site and its content is free. In case if the User uses services provided by Tickets Family LLCU as a facilitator, he/she must pay a commission fee in accordance with the present Terms and Conditions.
The User understands and accepts that the information, contained both in the links with specifications of the provide services and the present Terms and Conditions of Use, is enough for making an agreement, and if there is a possible mistake in one of the paragraphs the Agreement continues to be valid. Regardless of above said, Tickets Family LLC will inform the User about any additional technical parameters concerning services described in this agreement on his/her first demand by one of the official ways of communication.
Special conditions for selling tickets
Tickets Family LLC is a facilitator that offers its users services for resale of tickets (“Services”) by means of the site between the rightful owners of tickets that empower to go to public events for free or for payment (“the Sellers”) and those who want to buy these tickets (“the Buyers”).
Tickets Family LLC is not an owner or proprietor of the tickets mentioned above and does not provide, present, sell, buy, issue on loan or transfer rights to own them. Its service is restricted by making the Site services available to the User, that provides uninterrupted functioning for transferring tickets. Tickets Family LLC does not transfer a legal right to own tickets between the Users (sellers and buyers).
Tickets Family LLC only provides the platform in order to transfer tickets between the Buyer and the Seller and does not warrant their real transfer, that is a free-will wish of the above said parties of the process of sale and purchase. Accepting the present Terms and Agreements, the User releases Tickets Family LLC from any liability, if it is not provided by the Law, that infers from deals made while using its services.
The Site services have a facilitator character and are an object of the agreement between the Users and Tickets Family LLC, and their quality is guaranteed by the present Terms and Conditions. This facilitator agreement is made between the User and Tickets Family LLC, prevailing over previous agreements between sellers and buyers.
1. Registration of the user.
In order to use the Service the User must register at the Site. Registration means that the User must have agreed to the present Terms and Conditions.
To get access to the User registration, the applicant must be of the full legal age and completely legally capable when providing data asked for registration at the site of Tickets Family LLC.
1.3. Necessary data:
For registration the user must provide etickette.com the following personal data: the name, the e-mail address and the mobile number.
1.4. Login details:
After filing in a questionnaire for access to this service, the user will have a username that corresponds to his electronic address specified in his registration form; the user may change his password later. The user is are responsible for keeping and security of his username and password. The user agrees not to allow anyone else to access the service using his username and password.
1.5. Accuracy of information:
All the information given by the user through the registration process must be accurate. The user warrants authenticity and accuracy of all the data indicated while filling in all the necessary forms for subscription to the Service. The User is also responsible for actuality of the personal data provided to Tickets Family LLC and must update them after they change. In any case, the User is fully responsible for providing any false or incorrect data that can cause any damage to Tickets Family LLC and other persons.
2. Selling tickets.
2.1. Description of tickets.
After registration the User interested in selling of the ticket is required to list it at the site entering an accurate and correct information about the ticket including the name of the event, the date, the type of the ticket, all additional information that is mentioned on the ticket and important for its realization and the desired value of the ticket.
The seller must provide the number of his credit/debit card that must not expired before the date of the event and choose the way of payment that Tickets Family LLC will use for transferring the fill operation sum.
2.2. Listing offers.
Listing the User’s offer on the Site gives to Tickets Family LLC and, in some cases, its partners an exclusive right for publication and disclosure of all entered information at the sites they own.
The publication of the offer obliges the Seller to agree to and complete transaction according to its terms.
Therefore the publication of the offer at the Site etickette.com means that the seller arranges the inquiry for mediation and Tickets Family LLC begins to provide services to the seller.
This service means Tickets Family LLC will be paid fees and in some cases impose charges for violation of the agreement from the moment the seller confirms his agreement with the published offer. More over, if it is necessary Tickets Family LLC has the right to demand to pay damages of any kind.
2.3. Period of validity of advertised offers.
Period of validity of the offers depends on the date of the event the offer advertises. Advertised offers that do not relate to the category “Last Minute” will have period of validity no more than 3 days before the date of the event the ticket is sold for. Regardless of the said above, in cases of some events, period of validity can vary depending on consequences and actions that do not directly relate to the service of Tickets Family LLC. In such a case, Tickets Family LLC will inform the users as soon as information about such consequences is confirmed, and will also inform about changes within the period of validity of the offers.
2.4. Gratuitousness of publications.
Listing offers is free for the Seller. The payment will be the commission fee to the benefit of Tickets Family LLC in case of a successful selling of offered tickets, regardless of possible charges for violation of the agreement by the seller that are described in paragraph 2.10.
2.5. Credit or debit card.
At the moment of listing the offer, the user must provide Tickets Family LLC the number of his valid credit or debit card that must not expired before the date of the event for which he is selling a ticket. By providing his or her card data, the User clearly permits Tickets Family LLC to write off the sums of conducted transactions for ticket purchase-sale operations according to the present Terms and Conditions.
2.6. Taxes for selling tickets.
When ticket sales are subject to duties and taxes, the sellers are responsible for paying them, in particular, for defining the payment type and size to include it to the final value of the offer. These duties do not depend on the VAT that is collected for the service that Tickets Family LLC provides as a facilitator.
2.7. The Seller sets the price of the offer.
According to the present Terms and Conditions listing of the offer from the part of the Seller will include the price that is desirable for conducting this operation. Therefore the Seller enters the desirable sum to the sale form at the Site.
The Seller is fully responsible for setting prices, Tickets Family LLC is not related to pricing and does not have any influence on setting prices. As a consequence, the Seller will freely settle the price, taking into account the conditions, described in paragraph 2.6 about taxes connected with performed purchase-sale operations, and also the price of the services provided by Tickets Family LLC according to paragraph 2.8.
The Seller may reduce the price of the offer at any time before the Buyer accepts the offer for sale.
2.8. Service price for offered tickets.
The price of a facilitator service with the benefit to Tickets Family LLC will be determined to the Seller for the use of the Site for selling his/her offers for all those operations that are successfully completed with the help of the Site. This price of the service provided by Tickets Family LLC will be determined in the following way:
A rate will be added to the total sum the Seller wants to receive for conduction of purchase-sales operations. This rate means a fee to Tickets Family LLC for provided service. VAT, valid at the moment of transaction, will be added to the final sum.
The final price is the sum of the above described criteria.
2.9. Connection between the seller and the accepted offer.
From the moment Tickets Family LLC sends an e-mail to the seller informing that the sale of his/her offer is waiting for selling or confirmed, the seller cannot delete or change the corresponding offer. The seller should put away the sold tickets in order to give them to the buyer. After the buyer makes a transaction for a listed offer, Tickets Family LLC connects the seller by e-mail and inform that the tickets for sale have been sold. The seller, in its turn, will must complete transaction in such a way that the buyer can successfully use the purchased tickets.
All sales are final. Tickets Family LLC is not responsible for the conditions of the event, possible changes of the place, the time and the program and the cancelation of the event that can happen. Tickets Family LLC reserves an exclusive right to review already conducted operations connected with completed transactions, in case if the incidents described in the previous clause have happened.
2.10. A breach of the Seller’s obligations. Charges.
Tickets Family LLC will impose financial sanctions in a form of administrative charges on all those sellers who fail to complete their orders because they violate the agreement. These charges will reflect the costs incurred by Tickets Family LLC caused by orders that were not correctly fulfilled. Therefore, Tickets Family LLC reserves the right to close any seller’s account in case if a seller violates or does not fulfil the present Terms and Conditions repeatedly. These charges will be imposed on the Sellers in the following cases:
a) The ticket is dispatched after the maximum term determined by Tickets Family LLC for dispatching tickets for the event;
b) The dispatched ticket differs from the advertised ticket, even if it is of the same or better category than the advertised one;
c) Tickets Family LLC needs to find a replacement ticket to complete the operation if the seller deviates from selling;
d) If the Buyer is provided with a refund or compensation for any reason when the Seller is responsible for a failed order.
Charges imposed on sellers by Tickets Family LLC are always in a financial form. The sum of a charge is written off from the source provided by the seller to guarantee a sale or from the full order value that is waiting to be paid to the seller.
Regardless of the form of payment, Tickets Family LLC will automatically impose an administrative charge in all cases when the seller is detected in the following violations:
2.10.1 Late dispatch charge.
In case of selling the tickets must be dispatched within 72 hours of those tickets becoming available as the seller advertised. In case if the seller does not dispatch tickets within the said period, the company is entitled to charge for every late dispatch.
This charge reflects Tickets Family LLC costs in investigating the delivery status of the order and responding to any queries from the buyer. The seller will receive the order value minus a normal commission fee. More over the seller will be charged for the late dispatch as described in the previous paragraph. Late dispatch charge is not applied in the following cases:
In case of selling tickets 5 or less days before the event date.
Offers with the mark "Last Minute" (LM).
2.10.2 Charges for incorrect tickets accepted by the buyer.
When tickets delivered are not exactly as described in the listing, but the Buyer accepts them, then Tickets Family LLC will apply an incorrect tickets charge that will reflect the compensation payment that Tickets Family LLC deducts from the order value in order to persuade the buyer to accept incorrect tickets. This compensation payment is solely determined by Tickets Family LLC and paid directly to the buyer’s account.
The Seller will therefore receive the order value minus all commission seller's fees and discounts like and the compensation payment to the buyer (if applicable). If the buyer does NOT accept the alternate tickets the order will be considered broken and a "failed order charge" will be applied (see Clause 2.10.3 below).
Tickets are incorrect in the following cases:
Seats in a row differ from the row advertised;
Seats in a sector differ from the sector advertised (similar to the previous item);
Seats moved from a 'lower' to 'upper' block, irrespective of distance from the performance area;
Any change from numbered seats to unnumbered seats and vice versa;
Seats that do not coincide with the buyer’s expectations;
Seating arrangements where seats aren't together (when they were listed together in the same offer);
Seats sold as “nearby” but in fact are not “side by side”;
Restrictions not made clear in the ticket description at the time of sale;
Tickets of the category differ from the category advertised on the map.
Cases described above are always applicable taking into account the division of sectors on the map at the Site. Therefore advertised offers and tickets must reflect the category and the sector according to the map provided by Tickets Family LLC. If the map is absent, types of tickets will coincide with those fixed by the organizers of the event.
2.10.3 Failed order charges.
Tickets Family LLC will charge the Seller in the following cases:
Tickets were not dispatched;
Dispatched tickets differ from the tickets advertised, and the buyer refuses to accept them.
When the seller does not dispatch tickets, or tickets differ from the tickets advertised, and the buyer does not accept them, Tickets Family LLC must provide the buyer with a refund or replace the order with tickets from another source, the seller will not receive the order value and will be charged a “failed order charge”.
Failed order charge is the difference between the seller's order value and costs Tickets Family LLC had to pay for comparable or better replacement tickets.
The seller can demand from Tickets Family LLC to return tickets dispatched by mistake, only if the buyer does not accept the tickets. Costs for delivery (return of tickets) will be at the expense of the seller. Besides if the buyer wants a refund he or she is obliged to return incorrect tickets to Tickets Family LLC.
2.11.Dispatching tickets is a responsibility of the seller.
The seller is fully responsible for delivering tickets he or she sells. As the process depends on different courier services the seller is fully responsible for the following:
To ask for dispatch in time and delivery prior to the event;
If it is necessary to print the dispatch label: to do it correctly and without mistakes;
When it is not necessary to print the dispatch label: to write adresses and data of the sender and the recipient correctly;
To put in the envelope correct tickets according to the deal of purchase and sale;
To close the envelope with the tickets tightly so it will not be opened during the delivery;
When it is necessary to have a dispatch label: to make sure that a courier will scan a dispatch label and register the receiving of the envelope;
When it is not necessary to have a dispatch label: to make sure that a courier has written down all the data and numbers of the received envelopes and has entered them to the waybill;
To save a waybill as a confirmation of dispatch of the envelope by a courier service.
In case of a situation when the seller does not have any proofs of preparing or scanning the envelope before the dispatch, Tickets Family LLC can not be sure that the envelope was dispatched and, therefore, the seller will be charged for a failed order.
In cases when sellers make mistakes while dispatching or downloading e-tickets to the site, Tickets Family LLC will charge the seller in accordance with cases of incorrect tickets dispatch described above. If the seller downloads or dispatches by e-mail incorrect PDF-file (or a file of another format) or makes his or her own scanned file or makes a copy of paper tickets, then such an order will be cancelled with applying of administrative charges.
2.13. Instant dispatch of tickets.
When advertised tickets are marked by “instant dispatch” the seller is obliged to dispatch them within 48 hours since the date of sale. After 48 hours Tickets Family LLC has the right to cancel the order without any compensations to the seller. In case if at the discretion of Tickets Family LLC the order is not cancelled, the seller will be charged for late dispatch (the charge described in paragraph 2.10.1 of the present agreement). Decision about applying an administrative charge or other charges is completely and entirely due to Tickets Family LLC. After the period of “instant dispatch” (48 hours since the moment of sale) Tickets Family LLC has a right to decide whether to cancel an order or apply a late delivery charge.
2.14. Payment for transactions.
Tickets Family LLC will pay the Seller for successfully fulfilled transactions in a way chosen by the Seller at the moment of publication of the offer. The total sum that Tickets Family LLC will forward to the Seller will be determined according to paragraph 2.7 at the moment of publication.
2.15. Term and conditions of payment to the Seller.
The payment for sold tickets will be forwarded each second and forth working Monday of the month after the event has taken place. The payment for sold tickets will be forwarded to the Seller during two working days, but the time of receiving of the money will depend on the method of payment you have chosen.
2.16. Termination of the account.
Tickets Family LLC reserves the right to refuse in opening the account at its Site or to terminate the one that exists. The account of any seller who does not fulfil terms and conditions of the agreement will be terminated at the platform. The seller is obliged to fulfil obligations concerning all present orders at the moment of termination. Tickets Family LLC reserves the right to cancel any sales of the Seller at the moment of termination or the Seller’s account. After the Seller’s account is terminated Tickets Family LLC will settle all uncompleted sales deducting applicable charges.
3. Buying tickets.
3.1. Acceptance of the offer.
All sales are final. Tickets Family LLC is not responsible for the conditions of the event, possible changes of the place, the time or the cancelation of the event that can happen. Far as possible Tickets Family LLC will inform the buyers about such changes. No refund will be given to the Buyers.
Acceptation of the offer means agreement with the Service that Tickets Family LLC provides as a facilitator with respect to the seller. By means of such agreement the buyer entitles Tickets Family LLC to debit total sum of operation with the help of provided payment system including a value added tax (VAT), that is valid at the moment of accepting the order and is charged for the service that Tickets Family LLC provides as a facilitator.
3.2. Appropriation and confirmation of the purchase.
After the purchase is made Tickets Family LLC will send a confirmation e-mail to the address specified by the Buyer with details of the tickets he or she has purchased. This e-mail will be a confirmation of the deal between the Seller and the Buyer. If the Buyer cannot take part in the event for any reason, he/she has a right to use the Service for selling a purchased ticket.
In case if the Seller refuses from the sale in accordance with the present Terms and Conditions and only, if it is possible, Tickets Family LLC is obliged to dispatch equivalent or similar tickets to the Buyer in order that the deal will be completed. If dispatch of such tickets is impossible, Tickets Family LLC will refund to the buyer the price of previously purchased tickets with means of the same payment system as used while purchasing.
3.3. Ticket price for the Buyer.
Purchase price is formed according the following criteria:
Offer price settled by the Seller;
Delivery costs, if applicable.
Price of a facilitator service (see paragraph 3.4 of the present Terms and Conditions). Price settled by the Seller is advertised at the Site and connected with the event the seller has prepared an offer for according to the present Terms and Conditions. Delivery costs are costs that appear during the process of delivery to the buyer of the tickets purchased at the Site with the use of transport service that is included in the price by default Service price includes the fee to Tickets Family LLC for using the Site by the Buyer that is described in the following paragraph.
3.4. Price of a facilitator service while purchasing tickets.
Using the Site for buying tickets means acceptation of payment for facilitator services for the benefit of Tickets Family LLC with respect to all successfully completed operations at the Website. Price of a service Tickets Family LLC provides is determined in the following way:
Some percentage, that reflects the commission fee to Tickets Family LLC for proving a facilitator service, will be added to the ticket price settled by the Seller plus delivery costs, if applicable.
The total value will be applied a value added tax (VAT) that is valid at the moment of conducting the operation.
The final price of the Service will be the sum of the previous clauses.
Tickets delivery depends on accuracy and correctness of information provided by the Buyer (see p. 1.3 of the Terms and Conditions) and his/her readiness to receive dispatched tickets. In any case, if Tickets Family LLC will bear costs for courier services for the sake of the third party or will make additional payments because of the violation of the paragraph above, such costs will be written off from the Buyer’s account.
In case of buying e-tickets the buyer will get them by e-mail. Since this case is about the tickets in electronic format (PDF or any other format), the buyer has no right to refuse from the tickets.
4. Warranties provided by Tickets Family LLC.
Security assurances when paying online
Security of the PayU processing certified by Data Security Standard payment card industry PCI DSS. The reliability of the service provided by the monitoring system of intellectual fraud, and using 3D Secure - modern technology security online payments.
Your card details are entered on a special secure payment page.
Transmission of information to the processing company PayU comes with the use of encryption technology SSL. Further transmission of information is carried out via closed banking channels with the highest level of reliability. PayU does not transfer data of your card to stores and other third parties.
If your card supports 3D Secure, for the payment, you will need to undergo additional testing by issuing bank (the bank that issued your card). To do this, you will be directed to the page of the bank that issued the card. Type of inspection depends on the bank. As a rule, it is an additional password that is sent by SMS, map of variable codes, or other methods.
4.1. Warranties for the sellers.
Tickets Family LLC warrants that the seller will get payment for successful operations in accordance with the present Terms and Conditions.
Tickets Family LLC warrants that tickets will be delivered according to all parameters that depend not only on the seller or on the buyer.
Tickets Family LLC warrants that the seller will have an opportunity to change the price of an advertised offer and delete it before Tickets Family LLC informs the seller by e-mail that advertised tickets have been bought and the purchase has been confirmed or is being confirmed.
4.2. Warranties for the buyers.
Tickets Family LLC makes all possible to warrant the buyers that the tickets are original and the delivery will be on time and before the beginning of the event.
In case if the seller cannot deliver tickets, Tickets Family LLC will try to deliver tickets that are equivalent to the purchased ones. If this is impossible Tickets Family LLC will refund the amount paid for the tickets.
Tickets Family LLC warrants the refund of payment for operation in case if the event is cancelled. The event is considered to be cancelled when there is a public notification from a promoter, and then the refund of the amount paid for the tickets will be given.
Tickets Family LLC is not responsible for possible changes that may occur with regard to the event and for not fulfilment of obligations by performers and organizers of the event.
5. Refusal from the purchased ticket.
All purchases made at the site etickette.com are final. A partial refund is possible only in case of refusal from the purchase within 24 hours after the payment. The message about the refusal should be sent to email@example.com in a free form.
6. Special offers.
Tickets Family LLC may conduct special programs and discounts concerning its services, provided that such information will be properly advertised at the Site and that they will be governed by the conditions specified before.
For the better and safer way of service all connections between Tickets Family LLC and users, independently from buyers or sellers, will be in written form and by e-mails what will provide co-ordination between users and high quality services providing by Tickets Family LLC. Also a chat window coming up on the Site page can be used as a communication form.
Regardless of the said above, in exclusive cases and for quick connections and necessary notifications the user will be connected by the phone providing Tickets Family LLC registration form for confirmation of receiving the notification by e-mail.
In any case, advertised Sellers’ offers and agreements on behalf of the buyers must be always confirmed from the part of Tickets Family LLC by e-mail to the mail address provided by the User.
All notifications from the users to Tickets Family LLC are valid in every respect when sent by e-mail to the address: firstname.lastname@example.org. Dispatch by e-mail to the address specified by the user when filling the registration form.
Informing by phone to the number specified by the user when filling the registration form.
Using instant messages at the Site while Tickets Family LLC is providing a service to the user.
In this respect all notifications sent to the users from Tickets Family LLC will be considered to be valid in case of using data received from the sources specified above. Therefore the user confirms the correctness of all the data he or she has provided and warrants to notify Tickets Family LLC about all changes connected with the data used for notifications. 8. Logistics. Delivery service.
To stimulate sales at the site, Tickets Family LLC, as a part of the Service, provides the User with delivery service. Information about delivery service will be advertised at the service section and determined by Tickets Family LLC and also confirmed at the moment of purchase by the user. Tickets Family LLC will provide this service with the help of the third party, to be exact, provider of courier and transport services.
9. Commitment to correct use of the site and its services.
Therefore the User must not use the Services with the aim that causes damage to rights or interests of other people or in any other way cause damage by breaking or preventing the normal use of the services, equipment or documents, files and all kinds of information kept in any computer belonging to Tickets Family LLC, and also to other Users or any other Internet user (software and hardware).
10. Obligations for the correct use of the information content.
to play, copy, distribute, provide or make public in any other way, change the Content, except for the cases when there is an authorization of the owner of the corresponding rights or legal authorization for making such actions;
to delete, manipulate or violate “copyright” and other identification data belonging to and protecting by Tickets Family LLC or any other technical means installed with the aim of their identification.
The User must not get or try to get information Contents with the help of the means or procedures differ from those that, depending on consequences, perhaps, were given to him or her for such a goal or listed for such a goal at sites, containing data or, on the whole, that are used in the Internet for such a goal, if they do not entail risks of damage or disconnection of the web-site, services and/or its content.
11. Making links to the Site and its services.
Users and on the whole those people who want to make a link between the Site and pages of their sites, (“the Link”) must fulfil the following conditions:
The link gives access only to the home page of the Site, but cannot reproduce it;
At the Site there will be no “frames” of other sites;
There will be no false, incorrect or inaccurate notifications concerning Tickets Family LLC, its executives, staff, the Site and the Services;
it will not be informed or understood that Tickets Family LLC allows the link or agrees to any kind of services, provided by or at the site where the link is situated;
excepting those signs that are the part of the link, the Site that settles the link will not contain any trademarks, merchandise marks, labels, brand names, logotypes, slogans or other distinctive features owned solely by Tickets Family LLC and the Site where the link will be settled will not contain illegal information that contradicts moral standards and honesty, and will not contain information that violates rights of the third parties.
Making a link does not mean that there is a connection between Tickets Family LLC and owners of the sites where links are settled, and agreement or acceptance of their content and services by Tickets Family LLC.
12. Intellectual property without a license.
All trademarks, company names and any logos appearing at the site are the property of Tickets Family LLC or the third persons and the use of the site and / or its Services or access to the site and / or its Services does not entitle the User to use them.
Therefore, the Content is the property of Tickets Family LLC or the third persons and it is not passed to the User, according to the present Terms and Conditions the User has no other right as to have access to the Content only for the correct use of the Site and Services.
13. Exceptions for warranties and responsibilities.
13.1. Exceptions for warranties and responsibilities for the functioning of the Site and Services.
Availability, duration and error.
Tickets Family LLC does not warrant the access to the Site and Services and duration of its functioning. In cases when it is motivated, Ticketing Tickets Family LLC will warn beforehand about errors of the Site and its Services. Tickets Family LLC does not warrant absence of error and, in particular, though without exclusive right, the Users can use the Site and the Services, have an access to different Site sections that are the parts of the Site or those sites that provide Services.
Tickets Family LLC excludes, within the limits of the law, responsibility for damage of any kind that can appear because of the access and uninterrupted functioning of the site and its services or fraudulent use that the Users can connect with the site or its services, errors during the access to the Site and its Services, in particular, but presumably, with errors during the access to different sites that offer services.
13.2. Exceptions for warranties and responsibilities for the Content.
Tickets Family LLC does not control and does not warrant the absence of viruses and other undesirable elements in the Content that can cause errors in the functioning of Your computer system (software and hardware) or electronic documents and files kept in Your computer system.
Tickets Family LLC is not responsible for any damage that the User can have because of a virus or other undesirable elements in the Content that can cause errors in the computer system, electronic documents or files of the User.
Correctness, accuracy, completeness and actuality.
Tickets Family LLC does not warrant correctness, accuracy, completeness and actuality of the information content. Tickets Family LLC is not responsible for damage of any kind that can be caused by deficient correctness, accuracy, completeness and / or actuality of the information content.
13.3. Cancellation of warranties and responsibility for the use of the Site, the Services and the Content by the Users.
Tickets Family LLC is not obliged to control the use of the Site, the Services and the Information Content by the Users. In particular, Tickets Family LLC does not warrant the use of the Site, the Services and the Information Content by the Users in accordance with the present Terms and Conditions and in a diligent and respectable way.
Tickets Family LLC also is not responsible for checking the identity of the Users and also the correctness, accuracy, completeness and actuality of the data provided by the Users about themselves to other Users.
Tickets Family LLC is not responsible for possible damage appearing because of the use of the services and the information content from the part of the Users or that can be connected with the absence of correctness, accuracy, completeness and/or actuality of information that the Users provide to their Users about themselves and, in particular, though not exclusively, for possible damage of any kind that can be caused by distortion of the User’s personal data at any moment during connection through the Site.
15. Cancellation and suspention of providing the service.
16. Term and termination.
Providing the Site services and another Services initially has no term. But Tickets Family LLC is entitled to end or suspend providing the Site services and / or any other service at any moment. In cases when it is possible, Tickets Family LLC will notice beforehand as soon as possible about termination or suspension of providing the Site or another Servives.
17. Law and jurisdiction.
The functioning of the Site and the present Terms of its use are governed by the laws of Estonia and any dispute arising in relation to these Terms shall be subject to the jurisdiction of the Moscow court. In spite of the said above, the parties agree trying to resolve all conflicts peacefully.